EDI policy

Our commitment to Equity Diversity and Inclusion

“At the Confidence Healer LTD, we are dedicated to fostering a space where everyone feels safe, seen, and supported. Our commitment to equality, diversity, and inclusion means that we actively create an environment welcoming to all, regardless of background, gender identity, sexuality, faith, or ethnicity.

When you join our community, you’re stepping into a safe, inclusive space. We hold a zero-tolerance policy toward any form of discrimination, harassment, or bullying. Our priority is to maintain an environment that respects everyone’s uniqueness and enables each individual to fully embrace their journey to confidence.

We believe in the power of learning from our diverse experiences and perspectives. By embracing inclusivity, we deepen our empathy, broaden our understanding, and amplify acceptance in our shared world. We’re always open to feedback to better serve and support your needs, ensuring you feel fully empowered and respected during your time with us.”

Regina Martin - Director and CEO

Equity Diversity and Inclusion Policy

The Purpose of this policy  

This policy outlines how the Confidence Healer LTD promotes equality, diversity, and inclusion within our culture. It applies to everyone we work with, whether through services, collaborations, or events. Our commitment is to create an inclusive environment that actively supports diverse, marginalised, and underrepresented groups. In doing so, we align with the principles of the Equality Act 2010 and the Gender Recognition Act 2004, continually evolving to provide a safe, welcoming space.

Why Accessibility and Inclusion are important to us  

We are a business that is run and supported by people from diverse communities and differing lived experiences,The Confidence Healer LTD recognises the critical importance of accessibility and inclusivity. We’ve encountered the barriers to accessing services and communities and understand the harm caused by a lack of inclusivity. This drives our mission to create a culture of openness, empathy, and allyship, supported by thoughtful systems, continuous learning, and community input.

We are dedicated to building inclusive relationships with everyone we work with, ensuring that our services are accessible to as many people as possible.

Approach to Discrimination, Harassment, and Bullying 

We strictly uphold an inclusive environment where everyone feels safe and respected. Any form of bullying, harassment, or discrimination contradicting our values will not be tolerated. We are proactive in creating a safe space, and we encourage you to share any concerns about behaviour, inclusion, or accessibility.

Please reach out to us at hello@theconfidencehealer.com.


We are committed to Inclusion, Diversity, and Accessibility

Service Wide 

  • Wherever we work with you we inquire about additional needs, pronouns, and accessibility preferences before work begins.

  • We ensure all team members participate in ongoing training to deepen their understanding of diversity, equity and inclusion.

  •  We conduct regular  reviews and audits of our practices to ensure we meet our accessibility goals and adapt to the needs of our community.

  • We encourage feedback and ensure it can be shared anonymously, especially from underrepresented groups, to help us improve our services.

  • Accessibility information is readily available on our website to allow for easy reference.

In-Person Services and Events

  • We will always ask in advance about any accessibility needs and do our best to personalise any support you need at our events. 

  • We will provide accessibility details for any venues we use, ensuring you’re well-informed before attending.

  • Our welcome materials include photos and accessibility information, such as parking, level access, and breakout spaces, along with team introductions so you know who will be supporting you.

Digital Services 

  • Our web content is available in plain text formats to support e-readers, with alt text and captions for visual aids wherever possible.

  • We aim to provide materials in multiple formats—text, video, audio, captioned, and transcribed—to accommodate diverse learning styles and needs.

There’s always more to be done!  

We understand that accessibility and inclusion are dynamic and evolving. If you encounter any barriers or have suggestions for improvement, we would love to hear from you. Your feedback is valuable in helping us grow and support you better. 

Please don’t hesitate to contact us at hello@theconfidencehealer.com.