Privacy policy.

Summary

This policy outlines:

• What personal information we collect about you and why, when you visit the website, voluntary complete a customer survey, subscribe to the mailing list or when you purchase a service from us or purchase a product from the website.

• How we use your personal information, including who it is potentially shared with.

• How we protect your personal information.

• What rights you have in relation to the personal information that we hold about you.

Regina Martin Digital is deemed to be a ‘data controller’, it is registered with the Information Commissioners Office (ICO), registration number ZB296911. Unless we are obliged or permitted to do so by law, we will not disclose of any of your personal information (data) to another third party without your consent. We will never pass your information to any company so that they may market their products to you.

What Information We Collect About You?

Personal information is any information about an individual from which that any living person can be identified. It does not include data where the identifier has been removed (i.e., anonymous data). Sensitive personal information/data requires a higher level of protection, however we do not collect sensitive information about you.

We may collect the following personal information, which includes personal information from you, when you visit our website, purchase a service or product from us or sign up to our mailing list: 

• Name and address

• Date of Birth

• Contact details such as email addresses or telephone numbers

• IP address of your computer

• Payment Details

• Cookies

 Please note that whilst payment details will be collected as part of the payment process, this information is not stored by ourselves. We use Stripe to process the payments, please refer to their privacy policy for further information as to what they do with your personal information.

Why We Collect The Information About You?

The personal information collected will be used by us to:

• Contact you if have clicked the ‘Book a Connection Call’ button on the website.

• Provide you with the information that you have requested, including updates from which we may feel maybe of interest to you.

• Include you in the subscription process in order that you receive the regular email or newsletter that you have requested.

• Contact you to discuss any queries that you may have.

• For our legitimate business interests.

• Fulfilment and/or provide the service or product, that you have requested and made payment for.

• Accountancy purposes.

 Please refer to our cookie policy for further information in relation to why cookies are collected when you visit the website.

Why Can We Use Your Personal Information?

We will your personal information on the following basis:

Reason for Collecting Information and legal basis.

Contact you to provide you with information you have requested: On the understanding that you have submitted your personal details requesting further information from us which we deem to be a legitimate business interest.

Subscription to mailing list: On the understanding that you have provided consent for us to provide you with marketing emails to keep you updated about the business.

Fulfilment or provision of service or product: Fulfilling our Contractual Agreement.

Accountancy purposes: Fulfilling a Regulatory Requirement.

Use of testimonial*: Which we deem to be a legitimate business interest

Sharing with Third Parties: Fulfilling our Contractual Agreement.

Sharing with Third Parties: Which we deem to be a legitimate business interest

* Please note that this may include use of photographic images from your website – however you are not obliged to provide a testimonial and if you do not wish your image to be used, please let us know. For coaching clients your image will not be utilised without your consent.

Who Might Your Personal Information Be Provided To?

We will only share your personal information with trusted partners to enable us to fulfil our obligations to you. If we do share it, we will ensure the necessary due diligence is carried out, so we are confident the necessary regulations are being met.

Your personal information may be shared with other companies to help us analyse and better understand our customers and their requirements.

At the time of writing this policy, the trusted partner that is used is Katra, which is used to record appropriate personal information to enable us to fulfil our obligations to you in relation to providing information you have requested, updates to our services and our weekly email. Kartra is also used to manage appointments.

In the event that you enter into a business relationship with us, Stripe is our trusted partner in relation to collecting payments online and Signables is utilised to manage our terms and conditions/business contracts. Content Share and Google Workspace will also be used to obtain appropriate information to enable us to execute our contractable obligations to you. It is recommended that you review their privacy policies to understand what they may do with your personal information. In order to ensure your passwords are protected a third party Last Pass will be utilised, however you will have full control over the password manager.

How We Protect Your Personal Information?

To keep your personal information secure, we store it within Katra and Google there it is kept secure by using industry standard encryption and information security policies proportionate to the size of our business. This means that your information is only accessible to our individuals who are authorised to do so and only within our approved locations. If your personal information is transmitted to any of our trusted partners, appropriate security measures are in place to ensure this isn’t intercepted.

Location Of Your Personal Information

The recipients of any personal information submitted on the website will be staff members of Regina Martin Digital and data is retained in the UK.  There may be operational requirements to transfer your data outside of the UK, and this may occur as a result of the 3rd parties that we use, however if we do this the same degree of protection is given to your personal data as if it was stored and used within the UK and regulated in line with its laws.

Retention Period For Your Personal Information

The personal information that we collect for the purpose mentioned about will be retained in line with our retention periods. After this date, we will either delete or anonymise it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.